Legal

Payment Policy

Last Revised: August 5, 2024

At upsack.com, we strive to make your shopping experience as seamless and convenient as possible. To ensure a smooth and secure transaction, we offer a variety of payment methods. Please review the options below to find the one that best suits your needs.

 

1. Cash on Delivery (COD)

For added convenience, we offer Cash on Delivery (COD) for select locations. You can pay for your order in cash at the time of delivery. Please note that COD orders may be subject to a small additional fee and have a maximum order limit.

Important COD Terms:

  • For certain products, COD may require partial payment online. The remaining amount will be due at the time of delivery.
  • In the event the customer fails or refuses to receive the product, the partial payment will not be refunded and will be treated as a penalty charge.

2. UPI (Unified Payments Interface)

UPI is a popular and secure payment method in India. You can use your preferred UPI app (such as Google Pay, PhonePe, BHIM, etc.) to complete your purchase. Simply choose the UPI option at checkout and follow the instructions.

3. Credit and Debit Cards

We accept all major credit and debit cards, including:

  • RuPay
  • Visa
  • MasterCard

Simply enter your card details during checkout. All transactions are processed through secure payment gateways to ensure your information is protected.

4. Net Banking

We offer the convenience of net banking for customers who prefer to pay directly from their bank accounts. We support a wide range of banks across India.

5. Digital Wallets

We accept payments from various digital wallets, making it easy to pay using your mobile device. Supported wallets include:

  • Paytm
  • PhonePe
  • Mobikwik
  • Amazon Pay

6. EMI (Equated Monthly Installments)

For high-value purchases, we offer EMI options with leading banks and financial institutions. Choose the EMI option at checkout and select the tenure that works best for you. Please note that EMI eligibility is subject to approval by the respective bank or financial institution.

7. Secure Payments

Your security is our priority. All payment information is encrypted and processed through secure payment gateways. We do not store your credit card or banking details on our servers.

8. Payment Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order details. If you do not receive a confirmation email, please check your spam/junk folder or contact our customer support team at support@upsack.com.

9. Payment Issues

If you experience any issues during the payment process or have any questions regarding payment methods, please contact our customer support team at support@upsack.com for assistance.

Contact Us

If you have any questions or need further assistance with payments, please reach out to us at:

Email: support@upsack.com

Thank you for shopping at upsack.com. We appreciate your business and look forward to serving you again.

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